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Request an RMA #

Fill out the form below as completely as possible to send an email to JANTEK ELECTRONICS requesting an RMA #. Please only use this form for problems pertaining to a hardware failure. If possible include copies of problem reports, texts of error messages, and any relevant details pertaining to your clock's malfunction. Should you need to send attachments, please use our support@jantek.com email address. If you purchased your system from a dealer, please contact your dealer’s representative with any questions.

   PERSONAL INFORMATION indicates required fields
Name:
Company:
Address:
City:   State/Province:
Country:
Phone:   Fax:
E-mail:
What best
describes you?


  PRODUCT INFORMATION

Terminal Type:
Connection Type:
External Devices
Attached to Reader:
Software Version:

  PROBLEM INFORMATION

Can you reproduce the error?
If so, how?
Problem Description
and Notes:
(Please be as descriptive as possible)
How would you prefer
 to be contacted?


     


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