Fill out the form below as completely as possible to send an email to JANTEK ELECTRONICS requesting an RMA #. Please only use this form for problems pertaining to a hardware failure. If possible include copies of problem reports, texts of error messages, and any relevant details pertaining to your clock’s malfunction. Should you need to send attachments, please use our support@jantek.com email address. If you purchased your system from a dealer, please contact your dealer’s representative with any questions.